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  • Best online guaranteed
    Safe & Care
  • Safe & Care

    Carefree experiences
    Your health and wellbeing are our top priority.

  • In our 35-year company history, our main priority has been to guarantee our clients’ and employees’ health and wellbeing. At AQUA HOTEL GRUP we want you to enjoy our hotels and live a carefree experience. We want to share the measures we have adopted following the current requirements established by the government and health authorities.
    For this reason, we have created the “Safe & Care” by AQUA Hotel stamp.
    This protocol of measures is prepared based It is made based on the SAFE TRAVELS label, an internationally recognized seal established with safe travel protocols on a global scale. The seal is promoted by The World Travel & Tourism Council (WTTC) and follows the guidelines of the World Health Organization (WHO).

    We want you to enjoy your stay with the utmost peace of mind.

  • *These prevention measures are subject to possible changes by the Ministry of Health or government
    authorities.
    You can download the attached PDF for more information or contact us at:

    info@aquahotel.com or + 34 93 767 87 74.

  •  

    1 - CLEANING AND DESINFECTION PROTOCOL
    Increase the frequency of cleaning and reinforce the standards in rooms, surfaces, common areas and kitchens.

  •  

    2 - RESTAURANT SERVICES
    Gastronomy with assisted buffet, new service concepts, individual dishes and dishes cooked to your taste at our show cooking.

  •  

     3 - TRAINING AND MATERIAL FOR OUR EMPLOYEES
    We have trained our teams to ensure their safety. We offer our clients and employees work protection equipment at our facilities.

  •  

     4 - EMPLOYEES’ HEALTH
    We have an internal training protocol and an early detection protocol adapted to the sanitary regulations.

  •  

     5 - DIGITAL EXPERIENCE
    Digital solution techniques to avoid or minimize direct contact: pre-check in, digital bar and restaurant menus.

  •  

     6 - ANIMATION AND ENTERTAINMENT
    We offer a great variety of shows every night and children animation taking into account the security recommendations.

  •  

     7 - SWIMMING POOLS

    Intensification in the maintenance and cleaning of water to ensure its highest quality.

  •  

    8 - SPA & FITNESS
    You will be able to enjoy our facilities by appointment only, limited capacity and following the safety and hygiene standards.

  • 9 - CERTIFICATIONS

    All our establishments are certified with ISO 90001:2015 and now also with the new SAFE TRAVELS certification, promoted by The World Travel & Tourism Council (WTC), created to reduce the spread of the coronavirus. For this we have a world leader, SOCIETÉ GÉNÉRALE DE SURVEILLANCE (SGS) that audits us annually to guarantee safety in all procedures.

     

  • Benefits of booking with us
    Direct payment at the hotel
    Best price guaranteed
    Flexible cancellation policy
    Unique discounts
    No additional charges
    Exclusive rooms
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